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Our Warranty

    90 days - all bulbs (except "EC" LED)
    180 days - Flosser labeled bulbs
    365 days - all Electrical Connection labeled products including LED items.
  
    All non-EC manufactured items will be warranted thru their respective manufacturers.
    EC warranty is to original purchaser and does not transfer to any subsequent ownership.

Warranty Procedure

    Within 30 days:

        We will perform an "across the counter" exchange ONLY within 30 days after the date of sale.
        This means we will send you a replacement with arrangements for you to return the defective unit by using a credit card to secure the part.
        Any part not returned within 30 days will be billed to your credit card.  Absolutely NO refunds after 90 days.  All refunds will incur a 5% processing fee.

    30+ days:

        You must return the defective part prior to us repairing / replacing it.

Warranty Information

1.  Any item for which you are requesting warranty coverage must be returned freight prepaid to us.  We recommend insurance and tracking.  We cannot be responsible for lost shipments.
2.  Items must be properly packed.  We cannot be responsible for damaged items.
3.  Return Authorization (RA's) are not required, but you must include our "Product Return Form" located >here
4.  Warranty coverage begins at date of retail purchase - we require a dated proof of purchase from the selling dealer. 
5.  We retain the right to repair items presented for warranty consideration. 
6.  Where a product is repaired/replaced under our standard warranty terms, the balance of coverage will remain from date of purchase (the warranty does not renew when a product is replaced). 
7.  Accident, misuse, abuse, modification of any kind, improper installation, installation of product on a different model of vehicle than intended (designed for) voids all warranties. 
8.  Driving light lens glass is not covered under warranty from debris damage.